Skip to content

General Feedback

1244 results found

  1. Windows Security removed Glary Utilities today!

    I've been using Glary Utilities for years and today Windows doesn't allow it, for the reasons attached.

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you very much.

    We think it is a fault, and we will contact the software developer.

    We have forwarded your issues to our engineers and improve our product.

    We will try to fix the issue as soon as possible. Thanks for your understanding.

    Now you can use the older version 5.173. And you can download it
    from www.filepuma.com

    Search Glary Utilities, on the right of this page, you can find them.

    Or you can view this page to download it,
    https://www.filepuma.com/download/glary_utilities_pro-401/versions/

    If you have any other inquiry, please feel free to contact us.

  2. 最新版本

    最新版本小红伞报毒,无法运行,

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    Sorry for the inconvenience firstly.


    We think it is a fault, and we will contact the anti-virus software developer.


    You can put Glary Utilities in the trustful list now, and when you download or install Glary Utilities, you can stop running your anti-virus software.


    We also have forwarded your issues to our engineers. We will improve our software as soon as possible.


    Please update from www.glarysoft.com


    Thanks for your support and have a good day!

  3. Strange function and fail of driver updater tool

    Driver updater completely fails to detect outdated drivers in the update tab, but strangely finds them and lists them separately in the backup tab.

    If it can find them and list them separately in the backup tab, it should list them in the update tab as well so I can update them.

    Another brand is showing all of them and lets me update, and many are old from 2006 with the new ones in the 2018-2021 range.

    Not sure what is going on here, but that's a total fail. I can't update a single driver with Glary at this point.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Need basic command line switches to run modules from batch file.

    Basically to avoid having to answer the same confirmation questions every time. Or simply a check box "Don't ask this again". Command line switches would be best so to run one module after another.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    We are so sorry for the inconvenience.


    In order to understand and solve your issue, we need to ask you first a few questions:


    -Which Glary Utilities version are you using?

    -What is your operating system: win10   32bit or 64bit?


    Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.


    Thanks for your cooperation and have a good day!


    If you have any inquiry, please feel free to contact us.

  5. Stop Glary from opening after I close a program.

    When I close a software like Affinity Designer or Minecraft or OBS or Reaper or Filmora ... Glary will open every time. It's very annoying and I have yet to see how to stop this behavior.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    We are so sorry for the inconvenience.


    In order to understand and solve your issue, we need to ask you first a few questions:


    -Which Glary Utilities version are you using?

    -What is your operating system: win10  32bit or 64bit?


    Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.


    Thanks for your cooperation and have a good day!


    If you have any inquiry, please feel free to contact us.

  6. Prevent Glary opening browsers.

    On updating Glary will open a browser which can be annoying and fairly destructive considering it opened a browser that then recovers a few hundred tabs. When the computer then goes to restart automatically all those tabs are removed and must be opened manually one by one from history, out of order.

    I usually avoid updating Glary due to this issue and would like to see it a feature to remove that. Would honestly rather an ad on Glarys UI about upgrading rather then opening 24GB of RAM worth of tabs.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Tiny font and windows on 4K monitor

    I am using a 4K monitor since a couple of months, and the fonts & window dimensions hsave become very tiny, and some menus are not well readable. I have not found a way to resize the windows and font dimensions.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Your Disc Speedup Defrag & Optimize option leaves many spaces on completion.

    Optimize option should move files so there are no spaces (see picture)

    Those spaces will eventually cause newly added files to be fragmented.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Your Disc Speedup Defrag & Optimize option leaves many spaces on completion.

    Optimize option should move files so there are no spaces (see picture)

    Those spaces will eventually cause newly added files to be fragmented.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. What the hell is going on today, virustotal and windows defender is not kind to latest download in GlaryUtilities

    What the hell is going on today, virustotal and windows defender is not kind to latest download in GlaryUtilities has Glary now become the Malware spreader????

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you very much.

    We think it is a fault, and we will contact the software developer.

    We have forwarded your issues to our engineers and improve our product.

    We will try to fix the issue as soon as possible. Thanks for your understanding.

    Now you can use the older version 5.173. And you can download it
    from www.filepuma.com

    Search Glary Utilities, on the right of this page, you can find them.

    Or you can view this page to download it,
    https://www.filepuma.com/download/glary_utilities_pro-401/versions/

    If you have any other inquiry, please feel free to contact us.

  12. Please add Browser Version Dev for clear tracks eraser

    1. Chrome Dev
    2. Opera Dev
    3. Edge Dev

    I'm use them all

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for using our products. 


    About your suggestion, we will forward to the appropriate executive.


    Thanks for your support and understanding. Have a nice day.


    If you have any other inquiry, please feel free to contact us.

  13. Games

    In what cases does BC cut maximums?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    We are so sorry for the inconvenience.


    In order to understand and solve your issue, we need to ask you first a few questions:


    -Which Glary Utilities version are you using?

    -What is your operating system: win7 or XP? 32bit or 64bit?


    Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.


    Thanks for your cooperation and have a good day!


    If you have any inquiry, please feel free to contact us.

  14. Please add a Dark theme option

    It would be great if Glary Utilities had a Dark theme option. It's a great tool that I use daily, but using it at night is a pain because of the mostly white, bright interface. Even with low brightness, it is still hard to look at. Thanks for reading

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Startup Manager adds itself automatically to the startup

    No matter how many times I've deleted the entry, unchecked it on settings menu, it kept re-adding itself to the startup. Just like a virus. In the end, I've just deleted the whole program. That was my experience with glary utilities.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.


    Please do not check the item in the attachment.


    Here are some articles on how to use Glary Utilities to optimize PC:

    feedback.glarysoft.com/knowledgebase/articles/all


    By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.


    Hope can help you.


    Thanks for your support and have a nice day!


    If you need further help, please feel free to contact us.

  16. Lastpass user name being deleted

    Is there an option to stop Lastpass user name from being deleted by 1 click maintenance? Lastpass has an option to remember this and I cant find a way to stop Glary Utilities from removing the user name. Its very annoying that I have to re-enter my user name after Glary Utilities usage.

    I have attached a screen shot of Lastpass login interface, showing Email Address missing after using Glary Utilities 1 click maintenance,
    This happens despite having Advanced option / remember email being selected in Lastpass.
    How can I add this to Glary Utilities ignore list or stop this…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.


    If you are using the edge browser, please view the attachment.


    If you are not using edge, find the corresponding browser in the list and remove the corresponding tick.


    Here are some articles on how to use Glary Utilities to optimize PC:

    feedback.glarysoft.com/knowledgebase/articles/all


    By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.


    Hope can help you.


    Thanks for your support and have a nice day!


    If you need further help, please feel free to contact us.

  17. details

    Glary Utilities Pro - Hi, I'm not a computer technician (that's why I bought the Pro version), even thou there are explanations for the many options, I still don't know how to use all of them correctly and to it's maximum benefit and...more importantly...there are so many options / choices (that I am pleased about) but I feel I'm missing out on the full potential of Glary Utilities Pro. Tx

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.


    You can use "Startup manager" to stop or delay some software running when your PC boots.


    Here are some articles on how to use Glary Utilities to optimize PC:

    feedback.glarysoft.com/knowledgebase/articles/all


    By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.


    Hope can help you.


    Thanks for your support and have a nice day!

  18. Lastpass user name being deleted

    Is there an option to stop Lastpass user name from being deleted by 1 click maintenance? Lastpass has an option to remember this and I cant find a way to stop Glary Utilities from removing the user name. Its very annoying that I have to renter my user name after Glary Utilities usage.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you very much for letting us know that!


    Could you help us to fix this issue? You can run Glary Utilities -> Registry Repair(You can click "repair" under "Window registry" on Advanced Tools Tab.), click "Scan registry for problems", then click "Close"(don't click "Repair"), then click menu "File"->"Export", save it as a file and send the file to me.


    If you have any other inquiry, please feel free to contact us.

  19. cancel auto renew

    I will decide when to renew my program, cancel my auto renewal #D7BB-AAAA-C6A7-B78A

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    We are so sorry for the inconvenience.


    You can decide by yourself whether you wan to renew the license code or not. We have canceled the subscription on auto renewal service.


    If you need further help, please feel free to contact us.

  20. Auto Renewal should NOT be a requirement!!!

    I understand paying for the use of your software and if it is cheep enough and I can bennifit from its use ? I do not mind paying for it! But I am NOT going to be blackmailed into an auto-renew deal! What if I decide I do want to renew next year? Or I cannot afford It at that time? I will renew it when and if I want to and when I can afford it! If you want me to pay for your software, make that Auto-Renew and Option!!! Thank You!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your letter.

    We are so sorry for the inconvenience.


    You can decide by yourself whether you wan to renew the license code or not. We have canceled the subscription on auto renewal service.


    Below is the link with 50% discount without auto renewal service,

    https://order.shareit.com/cart/add?vendorid=200272368&PRODUCT[300920559]=1&COUPON1=GLARY-50-XFHG&sp=true  


    If you need further help, please feel free to contact us.

← Previous 1 3 4 5 62 63
  • Don't see your idea?

General Feedback

Categories

Feedback and Knowledge Base