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Glarysoft should make upgrading easy after purchase

The "Manage License" option does not give a way to upgrade!

108 votes
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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

12 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    want to upgrade but I don't do subscriptions. I am 83 and don't want automatic renewals. just like microsoft and their 365 deals. great for them but bad for customers.

  • Ian Fischer commented  ·   ·  Flag as inappropriate

    I just click on OVERVIEW and CHECK FOR UPDATES and away it goes! Too easy!

    Forget the Buy Me Buy Me page, drives you nuts trying to update!

  • BILL commented  ·   ·  Flag as inappropriate

    NIGHTMARE..........NO OTHER PROGRAM RENEWAL IS SO DIFFICULT AS THE LICENSE IS GIVEN WHEN PAID FOR.........WITH GLARY ONE HAS TO WAIT FOR A LICENSE WHILE YOUR AUTO RENEW MONEY WORKS IMMEDIATELY..............MAKES ONE WONDER IF THE PROCESS WAS REVERSED........IT WOULD BE FIXED ASAP

  • FImies commented  ·   ·  Flag as inappropriate

    responding to Jack (08Aug2015): on GU's Overview page, click on right side's "Check for Updates" button and it should automatically download and install the latest version for your Pro license.
    responding to Rebecca (07Jun2015): on GU's Overview page, click on right side's "Manage License" button and enter your new license key into the popped up window that contains the old key.

  • Jack commented  ·   ·  Flag as inappropriate

    A window opened on my screen saying that a new lever of Glary Utilities Pro is available. I clicked on the "upgrade" button, but I didn't see anything that would allow the download of the update. The only thing remotely applying is the Upgrade to GlaryUtilities Pro. I did that a week or two ago.

  • Rebecca Neill commented  ·   ·  Flag as inappropriate

    Why is there no place to put my new license in? I paid but cannot activate. It keeps saying to pay again

  • kinjagal commented  ·   ·  Flag as inappropriate

    Hey Jack,

    Did you understand how to enter your License Number? By now I'm sure you did, but I just thought to contact you to find out if I could offer some assistance just incase you needed it :)

    Take Good Care,

    Nettie

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