Why is the Empty Files Finder not finding empty files (either by drive or folder)? I verified beforehand there were empty files.
Empty Files Finder does not find all empty folders, either by drive or by folder. I verified beforehand, and all the empty folders were not identified.
Anyone experiencing this problem, too? (I have the Pro version)
Thank you for your letter.
We are so sorry for the inconvenience.
When you download it, please try to stop running your anti-virus software for a while.
Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.
Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.
GU5 version download link：https://download.glarysoft.com/gu5setup.exe
Or GU5 Pro version download link：https://download.glarysoft.com/gup5setup.exe
-What is your operating system: win10 32bit or 64bit?
If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.
I am having the same problem, and additionally the same issue with Duplicate Files Finder:
Empty Folders Finder:
- Will scan C-drive (Operating System drive, SSD, Windows 10)
- Just closes without scanning any other HDD (non-OS, HDD, Windows 10, mirrored)
Duplicate Files Finder:
- Just closes no matter which drive I try to scan, no files listed, doesn't show any drives being scanned, closes immediately