I cannot find a way to cancel the auto-renewal on your website. Please cancel the auto-renewal for this year. Thank you!
Thank you for your letter.
We are so sorry for the inconvenience.
You can decide by yourself whether you wan to renew the license code or not. We have canceled the subscription on auto renewal service.
If you need further help, please feel free to contact us.
joseph donhauser commented
can i get my money back
Ray Cryderman commented
Please sever our connection completely. It seems to me that you have been charging me for two applications not one. rebate?
Yes. The email we received said we are on an automatic renewal. We opt out of that and want to cancel permanently