How can we improve our products?

Remove the Trojan Horse!

Downloaded during install my Virus Software started flashing Trojan horse, Trojan horse, Trojan horse.

Once installed and cleaned it seams to work as expected.

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    Tom shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your letter.
    We are so sorry for the inconvenience.

    Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

    Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

    GU5 version download link:http://download.glarysoft.com/gu5setup.exe

    Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

    By the way, what is your Operating System: WIN7 or XP? 32 bit or 64 bit?

    If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

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