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quicksearch could not find file on MacBookPro Windows10

It's very strange, quickserach works fine on my desktop PC windows10,
but On my Macbookpro windows10,it could not find a file that really exists in my d: drive, I don't kown why

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your letter.
    We are so sorry for the inconvenience firstly.

    Would you please tell us what the files system of your drive D is? Thanks.

    If you need further help, please feel free to contact us.

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