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cancel subscription

I can't seem to cancel subscription.

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    nonnie917 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your letter.

    Could you please send us the related information that can show you have bought glaysoft license, such as your order number, the order invoice and what date you bought the license code? Thanks. We can help to cancel your subscription.

    If you have any other inquiry, please feel free to contact us.

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      • Anonymous commented  ·   ·  Flag as inappropriate

        BOUGHT LICENSE ON 1/2/18 ORDER NUMBER 3E8FYYU-AFP38B. Cancelled this 9/20/18, but
        still not cancelled. Email address: judycarpenter@windstream.net customer # 3E8FZF3-A794ZW. i HAVE TRIED TO CANCEL ONLINE DIGITAL RIVER BILLING BUT IT WON'T CANCEL.
        PLEASE CANCEL MY SUBSCRIPTION. I DO NOT WANT TO RENEW FOR 2019.

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