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Glarys keeps appearing to start by itself for no reason and freezes. appears in my taskbar and does nothing!

Can someone tell me me why this happens? I keep finding Glarys in the taskbar not doing anything! it starts then freezes! I ran task Manager and it shows no activity! Is this a virus? Anybody getting this?

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    Anonymous shared this idea  ·   ·  Admin →
    completed  ·  AdminFaith Lee (Head of Customer Support, Glarysoft) responded  · 

    We are so sorry for the inconvenience.

    When you download and install Glary Utilities, please stop running any antivirus software for a monent.

    Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

    Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

    GU5 version download link：http://download.glarysoft.com/gu5setup.exe

    Or GU5 Pro version download link：http://download.glarysoft.com/gup5setup.exe

    By the way, what is your Operating System: WIN7 32 bit or 64 bit?

    If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

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