Why are you leaving this up to other users? I paid for a service, you should be answering these questions.
We are so sorry for the inconvenience.
In order to understand and solve your issue, we need to ask you first a few questions:
-Which Glary Utilities version are you using?
-What is your operating system: win10 32bit or 64bit?
Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.
Thanks for your cooperation and have a good day!
If you have any inquiry, please feel free to contact us.