How can we improve our products?

Please CANCEL my auto renewal. I never knew this feature was on and your product does not even have a cancel autorenew

Please CANCEL my auto renewal. I never knew this feature was on and your product does not even have a cancel autorenew

2 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    johntiong shared this idea  ·   ·  Admin →

    Thank you for your letter.
    We are so sorry for the inconvenience.

    You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

    If you need further help, please feel free to contact us.

    19 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • luigi de caro commented  · 

        Peccato non sia prevista la possibiità di pentimento, rispetto alla decisione di cancellare il rinnovo automatico. Infatti, vorrei ripristinare l'abbonamento, al prezzo che mi era stato offerto.

        saluti

      • aebemacgill commented  · 

        Hello
        Cancel my subscription , cancel autorenewal , kindly go away . Went through this the last time renewal came up , and you owe me a refund for the past year .

        Thank You , Aebe mac Gill

      • Joe Hendrik Voss commented  · 

        Hi, I couldn't find any way to canel the auto renewal for the programs we bought. Could you please cancel our auto renewal. The customer number for Glary Utilities Pro is 3EUZ86X-A9VYPD and the order number is 3EUZ7U9-AF8CY4. The customer number for Maleware Hunter Pro is 3EUZ7S9-AG45YH and the order number is 3EUZ7GV-A4TQFQ.

        Thank you for taking care of our request. Annette Merker and Joe Voss

      • David Maynarfd commented  · 

        Place cancel my auto renewal. This wasn't described and I don't want it.

        Transaction ID: 599779864M502854W

      • Anonymous commented  · 

        I want to cancel my auto-renewal for account. My customer number is 3EV2722--A6N4ZT I no longer own the computer I had it on and no longer need this.

        Regards,

        Catherine Field

      • Anonymous commented  · 

        I want to cancel my auto-renewal for account. My customer number is 3CRXT95-A68FZS. I no longer own the computer I had it on and no longer need this.

        Regards,

        Mike Ramsey

      • Douglas W. Van Gieson Sr commented  · 

        customer svc: Please cancel the automatic renewal of my account #7659 for Glary Utilities Pro. which you just charged to my Visa on7/19/18. I would appreciate a email each year at vangieson@email.com that my subscription is coming due, thankyou I will keep this renewal, however, please send me a registration Ser #. I misplaced the original one. Van

      • Michael Roncone commented  · 

        I want to cancel subscription and get a refund on G.U

      • Anonymous commented  · 

        Please cancel my auto renewal. Thank you.

      • Anonymous commented  · 

        I do not your product any more.

      • phillip fletcher commented  · 

        i did not give you permission to renew my subscription. canceled this and refund my money.

      • Jonathan Clyde commented  · 

        I'm in the same boat. I don't mind staying active, but you've charged me on a card that I had paid all the way off and added a balance to it. I didn't know I had auto sub on, and I see no where to turn it off. I'd rather update manually.

      • Gregorio commented  · 

        Como pueden comprobar he renovado la licencia de Garys Utilitis para tres dispositivos , por lo que me sorprende , la autorenovacion de un producto que no utilizo , Gracias

      • Sylvie commented  · 

        Please CANCEL my auto renewal. I never knew this feature was on and your product does not even have a cancel autorenew
        Very important

      • Nival Bernard commented  · 

        Mon anti virrus a cette faculte au sujet de ralentissements de regler automatiquement
        Ne voulant pas avoir un logiciel faisant double emploi
        Mais comment aborder ce sujet avec votre logiciel, que certaines fonctions delicates se facent automatiquement, qui pour les neoffites comme moi , ne facent pas n'importe quoi
        il me reste 130 jours avant mon renouvellement
        Merci de votre ecoute t

      • Joao Dockery commented  · 

        Not Very computer Savy, Previously owned computer, bought it from a local repair shop, I just would like to erase everything that has to do with the previous administrator b also had this indivisual as a email subscriber, please make a note of it, username of Gre located on Yahoo account tried to clear it out, no mailed was opened.Transparency is key to my browsing experience thanks for your help and or comments. Please feel free to contact me at the below email address,

      • Anonymous commented  · 

        Hello Please can you cancel my auto renewel too?

        Thank you

        James Carter

      Feedback and Knowledge Base