How can we improve our products?

Registry Defrag cancels out at 63%?

My idea? Tell me/us why Registry Defrag will cancel out to the "Start Button" Screen, after reaching 63%. I queried this with Customer Service approximately 3-4 Updates ago. I have a Homebuilt Desktop, Dell Laptop, and an HP Desktop. They are ALL CURRENT/Up To Date (Kept that way). Still, after months, no response to my query, and no ?improvements? to Glary Reg. Defrag. Can something POSITIVE be done about this?

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    mother_65 shared this idea  ·   ·  Admin →

    We are so sorry for the inconvenience.

    When you download and install Glary Utilities, please stop running any antivirus software for a monent.

    Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

    Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

    GU5 version download link:http://download.glarysoft.com/gu5setup.exe

    Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

    By the way, what is your Operating System: WIN10 32 bit or 64 bit?

    If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

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