How can we improve our products?

Glarysoft Utilities and Hitman Pro Alert

Hi, I was using Glary U. Pro for some time but due to changes i lost contact. After a cyberattack in December I use Hitman Pro Alert (Sophos) on my desktop and this program dedects GU as malware again and again. What to do ?

1 vote
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Marc shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    We are so sorry for the inconvenience.

    When you download and install Glary Utilities, please stop running any antivirus software for a monent.

    Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

    Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

    GU5 version download link:http://download.glarysoft.com/gu5setup.exe

    Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

    By the way, what is your Operating System: WIN10 32 bit or 64 bit?

    If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

    0 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...

      Feedback and Knowledge Base