DON'T HLD PEOPLE FOR RANSOM!!!!
We are so sorry for the inconvenience.
In order to understand and solve your issue, we need to ask you first a few questions:
-Which Glary Utilities version are you using?
-What is your operating system: win10 32bit or 64bit?
Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.
Thanks for your cooperation and have a good day!