Why is there a bug in version 126.96.36.199 Pro telling me I have 12 updates available which is not accurate.verified all How do I repair this?
Ability to repair messages giving erroneous information88 votes
We have forwarded your issues to our engineers and improve our product.
We will try to fix the bugs as soon as possible. Thanks for your understanding.
My idea is to give people what they pay for. You charged my card for another year. second request.27 votes
Sorry for your inconvenience.
Have you checked your spam mail folder? Our message of license might end up getting redirected there.
Generally speaking, we will send you the license in 24 hours after you make the payment.
I have been having trouble recovering my License # and maybe having accounts would be a good idea.5 votes
If you can not find it in your mail box, please send us the related information that can show you have bought glaysoft license, such as your order number, the email address and what date you bought the license code. Thanks.
I purchase a licence, but where do I place it, the program just asks me to renew. I eventually found a code following a basketball advert?
The program just asks me to renew. I eventually found a code following a basketball advert? How that got in the loop I am not certain. But your program still says I need to renew even when I have paid for a renewal?7 votes
We are so sorry for the inconvenience firstly.
You should use the license code to activate the program, and then you can enjoy GU pro.
First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe
When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.
A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.
Running Windows 8.1, Chrome Version 38.0.2125.111 m, After running 1-Click Maintenance, files show deleted in Glary Utilities after a re-run of 1-Click Maintenance, but in checking the history file of Chrome, I still see websites that weren't deleted by Glary. Selecting "Clear browser history" in Chrome does work.6 votes
Sorry for your inconvenience. We have forwarded this issue to our engineers. We will fix the bug soon.
The "Manage License" option does not give a way to upgrade!75 votes
Thank you very much for your great suggestion!
Although the availability of an update is always announced the icon disappears when user moves cursor to update and there is no "update to latest version" button anywhere. Otherwise a great product1 vote
Sorry for your inconvenience. Please try to download the latest version of Glary Utilities 5 from: www.glarysoft.com
I keep receiving this message when trying to install 3.8 update download:
Error opening file for writing:
C:\Program Files\Glary Utilities 3\Backup.dll4 votes
Sorry for your inconvenience.
Please download our latest version from www.glarysoft.com
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