General Feedback
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Why keep suggesting I have to UPDATE every time there is an Update?
I suggest you UPDATE automatically, once subscribed to your Software!
201 votesThank you for your letter.
If you want to update Glary Utilities automatically, please check up the box in the settings from menu. Choose the option before “Automatically download updates in the future”. But only the Pro users can use the feature. This feature can help you auto-download the software that you do not need to go to www.filepuma.com to download it, but you need to install it by yourself.
If you are using the pro version, you can schedule the update reminder from “auto care” and the date on executing automatic 1-Click Maintenance. You can find the “auto care” from settings in the menu list.
Here are some articles on how to use Glary Utilities to optimize PC:
feedback.glarysoft.com/knowledgebase/articles/allHope can help you.
Thanks for your support and have a nice day!
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Fix the duplicate file finder. It doesn't remove duplicate files. Yes, it finds them, runs intelligent check but never removes the duplicate
Fix the duplicate file finder. It doesn't remove duplicate files. Yes, it finds them, runs intelligent check but never removes the duplicate
139 votesThank you for your great feedback!
Please update to the latest version from www.glarysoft.com
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Latest update 5.44xxx corrupt
The latest update says the Glary Utilities signature is corrupt or invalid after downloading.
How do I/you fix this?62 votesOur engineer has fixed the problem you have reported.
Please download from the link:
GU5 version download link：http://download.glarysoft.com/gu5setup.exeOr GU5 Pro version download link：http://download.glarysoft.com/gup5setup.exe
All in all, we’re sorry for this inconvenience.
Sincerely thanks for your great support for Glary Utilities and report to us. -
46 votes
Please view this page: feedback.glarysoft.com/knowledgebase/articles/all
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Please post version history and improvements
It would be very helpful to post a "whats new" section for new versions as well as previous version. Also post "know Issues" in both the new version as well as past versions. I find it very helpful to understand what has changed when upgrading to a newer version. As well as a history of improvements for at least 10 previous versions. I can find no information, for example, as to what changes/improvements/bug fixes in a new version.
Kevin,
Kevins Small Engine service,
South Berwick ME. 0390843 votesThank you for your letter.
You can find the changelog from the following link:
http://www.glarysoft.com/glary-utilities-pro/download/ -
Integrate the Program Upgrade from within!
Hello There! At present, though the Glary Utilities is able to identify the requirement to Update/Upgrade to the Latest Version, it is not able to coherently achieve the same from well within. Interested Users are taken to the Website to download the Installer all afresh. Similar to Browser & rest of the Program Upgrades, Glary should also integrate the Downloading of Files & a subsequent installation from well within the existing version. Downloading an afresh Installer appears too Tiresome & Cumbersome!
39 votesThank you for your letter.
Now you can click “Check for Updates” button to update to the latest version under the overview page.
Here are some articles on how to use Glary Utilities to optimize PC:
feedback.glarysoft.com/knowledgebase/articles/allBy the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.
Thanks for your support and have a nice day!
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Está todo en inglés. Antes se podía elegir idioma.
Debe ser posible acceder al programa en otros idiomas: español, francés, alemán...
The program must be accessible in other languages: Spanish, French, German ...22 votesMerci pour votre lettre.
Vous pouvez changer la peau de la langue de “Paramètres” dans le menu sur le logiciel: cliquez sur le cinquième bouton dans le menu, et choisir la langue dont vous avez besoin.
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Explain the differences, time involved with boot defrag options" Page/Hib. file; MFT and System files
Update ur help section on boot defrag to explain the 3 options with note to time, potential problems, etc.
21 votesWould you please send us a screen shot on your issue? Thanks.
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Create option to display all installed software using Update Detector
Why don't you guys make an option to display all installed software, instead of only displaying those that needs updating?
So that user know what software gets scanned by the Update Detector.
20 votesThank you for using our products.
About your suggestion, We have forwarded to the appropriate executive.
Thanks for your support and understanding. Have a nice day.
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glary utilities free file cleaner option under single scan option locks up Windows 8.1 pro rtm (technet)--locks up app
fix bug in 8.1 file cleaner-galry utilities free--when checked it locks up win 8,1 pro rtm(technet)
17 votesThank you very much for your feedback!
We have fixed the bugs.
Please update to version 3.9.4 from: www.glarysoft.com
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Delayed Program Startup Is Easy To Set Up - But Programs NEVER Start!
My desktop takes forever to start up, so I thought the new Startup Manager would be great. Let the essentials start, then delay things like Skype etc for a couple of minutes.
Only problem is that they DON'T start!
I get the Defrag blue screen on bootup so I know Glary must be running, but the only programs that start now are the ones I didn't delay.
Any ideas what I am doing wrong, or what is going wrong?
Running WIndows XP Pro SP3 with all the latest patches.
17 votesThank you very much.
We have forwarded your issues to our engineers and improve our product.
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startup manager Glary Pro vers. 5.0 : some further little improvements
Hi, the startup manager in newest vers. 5.0 has a very nice interface and it is easy to use but i would suggest some fix or little further improvements:
in the precedent version there was the possibility to type the delay time for a delayed process.. now there is just the generical option delay or undelay.
also as you have implemented the scheduled tasks (and other startup processes sections) in one only easy graphical interface it could be useful to have a button that allow you to open the windows scheduled task for that selected process. Else you have to…16 votesGreat news! You can now update to the latest version from www.glarysoft.com
By the way, the default delay time is 10s. If you want to add a delay program by yourself, you can choose other delay time.
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Fix Defragmenter
I've been using Graly Utilities Free for years. Now I am forced into this crappy version 3. The defragmenter does not work. Everything I click on in the defrag program results in "Access violation at address 00416E18 in nodule "Diskdefrag.exe".
I uninstalled the program. I will miss it. Too bad you felt that you had to try to fix something that was not broke.
15 votesThanks for your letter.
We are sorry for your inconvenience.Please update date to the latest version 4.00.53 from www.glarysoft.com
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15 votes
Thank you for your letter.
Please update to the latest version, and download from the link: www.glarysoft.com
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start up manager crashes every time v.5.0.0.1
start up manager crashes every time v.5.0.0.1 agreeb with below. This was a good prog but it seems to be getting worse
12 votesGreat news! We have fixed this issue. You can now update to the latest version from www.glarysoft.com
The default delay time is 10s now. If you want to add a delay program by yourself, you can choose other delay time.
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11 votes
Thank you for your letter.
You can change the language skin from “Settings” in Menu on the software: click the fifth button in Menu, and choose the language you need.
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Bootloop after latest update of Glary Utilities: BootDefragDriver.Sys ..
Hi!
After updating to version 4.6.0.90 of 'Glary Utilities' yesterday, and booting this morning, I now have a infinite bootloop on a Windows 7 machine.
When running F8 & Safe Mode it shows the system hangs on BootDefragDriver.Sys, which seems to belong to GlarySoft's 'Glary Utilities'.
Any chance you can tell me how to solve this?
Returning to a previous configuration form the boot menu won't help.
Thanks in advance for your response!
11 votesWe are so sorry for the inconvenience firstly.
Please update to the latest version from www.glarysoft.com
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Show how to disable boot time defrag
There is no explanation in the Help Text, nor are the settings visible. Please explain how to turn it off and allow that option in the settings
11 votesThanks very much for your feedback!
Please find “boot defragment” below “Hard disks” on “Advanced tools” page.
Please do not check any box if you want to disable boot time defrag.
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Help on Startup Manager does not explain "Rating"
Help on Startup Manager does not explain what "Rating" means.
10 votesThanks for your feedback.
It is the rating bar right behind each program. Startup Manager can directly indicate the risks and necessity index for each auto-startup program.
The rating bar can kill two birds with one stone.
First, the longer the green bar is, the safer the program is. Second, the longer the green bar is, the more necessary it is when PC boot. Although specific program is safe, it might display longer red bar because it is unnecessary to start up when operating systems boot.
The judgment of the rating bar derives from thousands of users of Glary Utilities. Any user can submit his/her comment on by clicking “Comment it”
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9 votes
We are sorry to tell you that there is no way to know which is the original files now. We will keep improving our software.
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