General Feedback

How can we improve our products?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Fix the duplicate file finder. It doesn't remove duplicate files. Yes, it finds them, runs intelligent check but never removes the duplicate

    Fix the duplicate file finder. It doesn't remove duplicate files. Yes, it finds them, runs intelligent check but never removes the duplicate

    139 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Latest update 5.44xxx corrupt

      The latest update says the Glary Utilities signature is corrupt or invalid after downloading.
      How do I/you fix this?

      62 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • 46 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Please post version history and improvements

          It would be very helpful to post a "whats new" section for new versions as well as previous version. Also post "know Issues" in both the new version as well as past versions. I find it very helpful to understand what has changed when upgrading to a newer version. As well as a history of improvements for at least 10 previous versions. I can find no information, for example, as to what changes/improvements/bug fixes in a new version.

          Kevin,
          Kevins Small Engine service,
          South Berwick ME. 03908

          43 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Está todo en inglés. Antes se podía elegir idioma.

            Debe ser posible acceder al programa en otros idiomas: español, francés, alemán...
            The program must be accessible in other languages​​: Spanish, French, German ...

            22 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Explain the differences, time involved with boot defrag options" Page/Hib. file; MFT and System files

              Update ur help section on boot defrag to explain the 3 options with note to time, potential problems, etc.

              21 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Create option to display all installed software using Update Detector

                Why don't you guys make an option to display all installed software, instead of only displaying those that needs updating?

                So that user know what software gets scanned by the Update Detector.

                20 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  Admin →
                • glary utilities free file cleaner option under single scan option locks up Windows 8.1 pro rtm (technet)--locks up app

                  fix bug in 8.1 file cleaner-galry utilities free--when checked it locks up win 8,1 pro rtm(technet)

                  17 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Delayed Program Startup Is Easy To Set Up - But Programs NEVER Start!

                    My desktop takes forever to start up, so I thought the new Startup Manager would be great. Let the essentials start, then delay things like Skype etc for a couple of minutes.

                    Only problem is that they DON'T start!

                    I get the Defrag blue screen on bootup so I know Glary must be running, but the only programs that start now are the ones I didn't delay.

                    Any ideas what I am doing wrong, or what is going wrong?

                    Running WIndows XP Pro SP3 with all the latest patches.

                    17 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • startup manager Glary Pro vers. 5.0 : some further little improvements

                      Hi, the startup manager in newest vers. 5.0 has a very nice interface and it is easy to use but i would suggest some fix or little further improvements:
                      in the precedent version there was the possibility to type the delay time for a delayed process.. now there is just the generical option delay or undelay.
                      also as you have implemented the scheduled tasks (and other startup processes sections) in one only easy graphical interface it could be useful to have a button that allow you to open the windows scheduled task for that selected process. Else you have to…

                      16 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Fix Defragmenter

                        I've been using Graly Utilities Free for years. Now I am forced into this crappy version 3. The defragmenter does not work. Everything I click on in the defrag program results in "Access violation at address 00416E18 in nodule "Diskdefrag.exe".

                        I uninstalled the program. I will miss it. Too bad you felt that you had to try to fix something that was not broke.

                        15 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 15 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • start up manager crashes every time v.5.0.0.1

                            start up manager crashes every time v.5.0.0.1 agreeb with below. This was a good prog but it seems to be getting worse

                            12 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • 11 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Bootloop after latest update of Glary Utilities: BootDefragDriver.Sys ..

                                Hi!

                                After updating to version 4.6.0.90 of 'Glary Utilities' yesterday, and booting this morning, I now have a infinite bootloop on a Windows 7 machine.

                                When running F8 & Safe Mode it shows the system hangs on BootDefragDriver.Sys, which seems to belong to GlarySoft's 'Glary Utilities'.

                                Any chance you can tell me how to solve this?

                                Returning to a previous configuration form the boot menu won't help.

                                Thanks in advance for your response!

                                11 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Show how to disable boot time defrag

                                  There is no explanation in the Help Text, nor are the settings visible. Please explain how to turn it off and allow that option in the settings

                                  11 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Help on Startup Manager does not explain "Rating"

                                    Help on Startup Manager does not explain what "Rating" means.

                                    10 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)

                                      Thanks for your feedback.

                                      It is the rating bar right behind each program. Startup Manager can directly indicate the risks and necessity index for each auto-startup program.

                                      The rating bar can kill two birds with one stone.

                                      First, the longer the green bar is, the safer the program is. Second, the longer the green bar is, the more necessary it is when PC boot. Although specific program is safe, it might display longer red bar because it is unnecessary to start up when operating systems boot.

                                      The judgment of the rating bar derives from thousands of users of Glary Utilities. Any user can submit his/her comment on by clicking “Comment it”

                                    • 9 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Duplicate File Intelligent

                                        In the Duplicate File Cleaner, can you make the parameters for "Check Intelligent" visible and adjustable?
                                        For instance, when I am looking at MP3's, I would like to be able to delete the smaller, or lower rate copies. I get size, which is important, but it does not seem to pick the larger or smaller size while doing "Check Intelligent," it just shows the size.

                                        9 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Explain the difference in features between the free version and upgrading to PRO - maybe a feature comparison chart visual would be useful!

                                          Can't find an explanation of the benefits of upgrading to the PRO version - no USP or comparison chart to be able to evaluate the extra cost. You're missing an opportunity!

                                          9 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5 36 37
                                          • Don't see your idea?

                                          General Feedback

                                          Feedback and Knowledge Base