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  1. Why keep suggesting I have to UPDATE every time there is an Update?

    I suggest you UPDATE automatically, once subscribed to your Software!

    167 votes
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    • 88 votes
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      • Glarysoft should make upgrading easy after purchase

        The "Manage License" option does not give a way to upgrade!

        75 votes
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        • Registry Uninstall sweep and Picture Import

          Hey guys like the new look, but what I would like to see also is if you can import your own background picture. Also if you could make the uninstaller do a registry sweep for all remaining files associated with the program you are uninstalling.

          67 votes
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            1 comment  ·  Admin →
          • Integrate the Program Upgrade from within!

            Hello There! At present, though the Glary Utilities is able to identify the requirement to Update/Upgrade to the Latest Version, it is not able to coherently achieve the same from well within. Interested Users are taken to the Website to download the Installer all afresh. Similar to Browser & rest of the Program Upgrades, Glary should also integrate the Downloading of Files & a subsequent installation from well within the existing version. Downloading an afresh Installer appears too Tiresome & Cumbersome!

            33 votes
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            • My idea is to give people what they pay for. You charged my card for another year. second request.

              My idea is to give people what they pay for. You charged my card for another year. second request.

              27 votes
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                Sorry for your inconvenience.

                Have you checked your spam mail folder? Our message of license might end up getting redirected there.

                Generally speaking, we will send you the license in 24 hours after you make the payment.

              • Provide folder encryption capabilities so users do not need to encrypt each file and files in sub-directories one at a time

                Allow users the ability to select a folder in the file encryption dialogue and to encrypt all files and those within subfolders. To address the concerns over lengthy process, do a quick file count and warn and double check with user before beginning ... That is already in the routine, basically populate the file list for the user then ask them to confirm. It would be so very useful and I hope you will adopt this recommendation or point me to other products (personally, I am not that keen on the way DESLock or SafeHouse work). Glary Utilities do all…

                20 votes
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                • Malware detection issue.

                  Hi,

                  I discovered your utility about 4 months ago, and liked it: as it appeared to solve many little problems I was having. I liked it to the point where i decided to intall on my other systems as well.

                  However, your Malware removal, leaves a little to be desired.

                  I was having major constraints on my system, so I ran your 'remove malwares" option several times, and it found none.

                  I decided to download another popular Ant-Malware sofware, and after the first scan it found not 1 or 2, but 89 Malwares on my system.
                  To which I removed…

                  20 votes
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                  • gestion de démarrage

                    bonsoir

                    Mon pc est long à se mettre en route 1 minutes 14
                    Pouvez vous m'indiquer les programmes inutiles que je peux désactiver sans problème pour mon pc et pour activer le démarrage de Windows ( voir scheduled tasks 49, applications services 4 et windows services 42)
                    Si toutefois vous pouvez faire les réglages vous même ce serait gentil

                    Je suis débutante en informatique
                    Merci d'avance pour ses renseignements

                    13 votes
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                    • Allow the software update to use a web proxy to connect to the web

                      I cannot get to the web directly, all web traffic is routed through a web proxy, but there is nowhere to configure the software update check to use a web proxy so it fails to connect every time.

                      12 votes
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                      • PORTABLE

                        Please provide a portable version of Glary Utilities. I still use the old version, because I cant find any portable edition of the new version.

                        12 votes
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                        • allow duplicate finder on a mapped network drive!

                          allow duplicate finder on a mapped network drive!

                          12 votes
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                          • Absolute Uninstaller - Show program location

                            Would it be possible to add another column that shows the directory in which the program is installed. I've got a few different locations on various drives where I install stuff, so it'd be helpful to see where things are installed.

                            11 votes
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                            • Enterprise versions?

                              I think a version of Glary Utilities that would allow for remote one-click maintenance and monitoring would be helpful. A tool that could help you ensure that all the computers on your local network are performing maintenance successfully permit mass computer maintenance.

                              9 votes
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                              • Allow 'recycle bin' to remain unchecked.

                                Older version allowed me to 'uncheck' recycle bin and it remained 'unchecked'. New version 'checks' it every time unless I remember to "uncheck' it. I use by recycle bin to restore things I may have deleted in error, so I do NOT want it cleared every time I run Glary.

                                9 votes
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                                • A few pointers to consider...please!

                                  1- Do not turn on the boot defrag option by default

                                  Tell me if I'm wrong, but any defrag on a SSD drive is a big no-no.
                                  So for people like me having their OS on a SSD MIGHT NOT want to see a defrag operation going on pre-boot after installing Glarys U...

                                  2- Can't disable the auto-check for update on free version: OK fine but could you guys at least give users a hint on what the new version brings and what kind of bugs you fixed? Android apps devs do and I think it is just fair and…

                                  8 votes
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                                  • 7 votes
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                                    • I purchase a licence, but where do I place it, the program just asks me to renew. I eventually found a code following a basketball advert?

                                      The program just asks me to renew. I eventually found a code following a basketball advert? How that got in the loop I am not certain. But your program still says I need to renew even when I have paid for a renewal?

                                      7 votes
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                                        We are so sorry for the inconvenience firstly.

                                        You should use the license code to activate the program, and then you can enjoy GU pro.

                                        First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

                                        When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

                                        A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

                                      • YES FOR ALL THE DEFECTS LISTED IN THE REGISTRY SCAN WE WOULD LIKE TO SEE A TYPICAL EXAMPLE ALSO LOSTED IN "()", I WOULD LIKE TO THEN USE THE

                                        yes will try again the REG scan lists all typical objects checked for...I would like a typical example also posted for reference inside "( )" as we would like to use the listing also saved to a txt file to review the Task Manager listings to determine if there are proc and services that can be stopped.....help me with my system ignorance and increase your sales.........

                                        7 votes
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                                        • On Version 5.12.0.25, Tracks Cleaner not removing history files in Chrome.

                                          Running Windows 8.1, Chrome Version 38.0.2125.111 m, After running 1-Click Maintenance, files show deleted in Glary Utilities after a re-run of 1-Click Maintenance, but in checking the history file of Chrome, I still see websites that weren't deleted by Glary. Selecting "Clear browser history" in Chrome does work.

                                          6 votes
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