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  1. My credit card was automatically charged but I have not received the license key.

    My credit card was automatically charged but I have not received the license key. I emailed you but have not received a response.

    4 votes
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      Thank you for your letter.
      We are so sorry for the inconvenience firstly.

      License code for Glary Utilities, not Malware hunter:
      ED69-9AA9-6668-6696
      (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

      You should use the license code to activate the program, and then you can enjoy GU pro.

      First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

      When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

      A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

      Enjoy Our Product!

    • Startup Manager

      The Startup manager is expressly for home computer owners, who are typically minimally expert. Could you please provide more guidance on which programs/tasks/plugins/app services/windows services can safely be disabled and which are essential? It's not much good relying on feedback from users - the blind leading the blind! You are far more expert than we are. It's not that long ago since I totally disabled my laptop by inadvertently disabling certain services from Task Manager in an effort to speed up startup. It took a computer repairer considerable effort and cost to reinstate it. For example, you could mark essential…

      3 votes
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        You can use “Startup manager” to stop or delay some software running when your PC boots.

        Here are some articles on how to use GU to optimize PC:
        feedback.glarysoft.com/knowledgebase/articles/all

        By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

        Hope can help you.

        Thanks for your support and have a nice day!

      • Bug with Opera browser

        After a regular 1-click-maintenance (with no tracks eraser, nor disk repair), Opera is messy in loading web pages: I have to reload each pages to get the right display.

        1 vote
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          1 comment  ·  Admin →

          We are so sorry for the inconvenience.

          In order to understand and solve your issue, we need to ask you first a few questions:

          -Which Glary Utilities version are you using?
          -What is your operating system: win7 32bit or 64bit?

          Could you please send us a screenshot on your issue? It would also be very helpful to understand the problem at a glance.

          Thanks for your cooperation and have a good day!

        • Better service! Not happy.

          I have been trying to get a copy of my new licence key from the email that got accidentally deleted and this is now day number 5 of trying to reach glary utilities to resend it but still nothing! 5 days I've paid for full use that I have not had. VERY disappointed and will not be renewing any more yearly subscriptions.

          1 vote
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            Hi,

            Thank you for your letter.
            We are so sorry for the inconvenience firstly.

            License code for Glary Utilities, not Malware hunter:
            C8EF-B9A9-6876-A699
            (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

            You should use the license code to activate the program, and then you can enjoy GU pro.

            First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

            When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

            A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

            Enjoy Our Product!

          • Please stop my Glary subscription

            I do not want Glary on my computer. It has not been on my computer for at least ten months, yet I get billed for it. Customer # 3C36H9Z-A77D84

            1 vote
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              1 comment  ·  Admin →

              Dear Customer,

              We provide functional trial versions of all our software so our customers can fully evaluate and try the software before making a purchase.

              In addition we also offer a 90-day money back guarantee. You bought this code more than three months, but we still happy to refund you.

              Your Glary Utilities Pro Order 3EVHNFG-A79HLZ has already been canceled and a refund has been issued to you.

              Please allow some time for the refund to appear on your account.

              Thank you for using our products.

              Any inquires, please feel free to contact us.

            • glary utilities and security

              This software uses antivirus to create security?

              1 vote
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              • icons

                Thank you very much, my problem related to the icons was solved

                1 vote
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                • free licence

                  I would like to get free licence version for windows 10

                  1 vote
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                    1 comment  ·  Admin →

                    Thank you for your letter.

                    You can use the free version if your are non-profit. If you are profit, you need to buy the license code to use the Pro version.

                    Free version does not need to register with the license code.

                    GU version 5 free download link:http://download.glarysoft.com/gu5setup.exe

                    If you want to buy the license code for Pro version, we are happy to offer you 50% discount,
                    https://shopper.mycommerce.com/checkout/cart/new/52803-16?quantity=1&ss_coupon=GLAR-8B2N-FACO

                    And you can download the software from this link: www.glarysoft.com

                    Enjoy Our Product!

                  • speed internet

                    hello

                    What should be done to speed up the internet

                    thanks glary

                    1 vote
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                      You can use “Startup manager” to stop or delay some software running when your PC boots.

                      Here are some articles on how to use GU to optimize PC:
                      feedback.glarysoft.com/knowledgebase/articles/all

                      By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                      Hope can help you.

                      Thanks for your support and have a nice day!

                    • glary utilities

                      I shared this good software on social networks

                      4 votes
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                      • I have no Creditcard ! Work Hard ! No Azure no Goggle no Amazon AWS ??? Work Today on NetApp ! Error´s Adobe Reader Foxit Reader and Glaryso

                        Avira Error ! Glarysoft Error ? Work on NetApp ! No Creditcard no Amazon no Goggle no Azure need Fix over Pay Pal that System Work without Error´s

                        1 vote
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                          We are so sorry for the inconvenience.

                          When you download and install Glary Utilities, please stop running any antivirus software for a monent.

                          Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

                          Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

                          GU5 version download link:http://download.glarysoft.com/gu5setup.exe

                          Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

                          By the way, what is your Operating System: WIN7 32 bit or 64 bit?

                          If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

                        • 1 vote
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                          • I suggest you made possible view Duplicate Files Finder in order of file size. Thanks.

                            Just to order Duplicate Files by size. So, user could choose to exclude the biggest.

                            1 vote
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                              Here are some articles on how to use GU to optimize PC:
                              feedback.glarysoft.com/knowledgebase/articles/all

                              By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                              Hope can help you. We will keep improving our software.

                              Thanks for your support and have a nice day!

                            • 1 vote
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                              • Buyers Beware of 360 Total Security from FilePuma!

                                It contains adware that's not filtered and it could get stuck on your Desktop. The 360 Total Security program could be a Malware OR
                                a Trojan Horse. I have tried it before and it shows the grey box
                                viral advertisement, "Your Computer Needs Fixed! Fix it "Now"
                                OR "Later"! If you click on that, The ads will download harmful
                                products into your Browser and your Desktop! Don't Download
                                This 360 Security Tool, otherwise you'll end up like me with viral
                                notification ads written next to the Windows 10 toolbar! I'm giving
                                you an heads up warning, before you buy into…

                                2 votes
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                                • 1 vote
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                                    We are so sorry for the inconvenience.

                                    In order to understand and solve your issue, we need to ask you first a few questions:

                                    -Which Glary Utilities version are you using?
                                    -What is your operating system: win10 32bit or 64bit?

                                    Could you please send us a screenshot on your issue? It would also be very helpful to understand the problem at a glance.

                                    Thanks for your cooperation and have a good day!

                                  • increased the speed of my system

                                    This software has increased the speed of my system

                                    4 votes
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                                    • Programes Traces Cleaner

                                      Add A Programms Traces eraser (like in quick heal pc tuner ) which can ersae history of programms like vlc

                                      1 vote
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                                        Thank you for your letter.

                                        We have “Traces eraser” feature.

                                        Here are some articles on how to use GU to optimize PC,
                                        feedback.glarysoft.com/knowledgebase/articles/all

                                        By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                                        Hope can help you.

                                        Thanks for your support and have a nice day!

                                      • Scanning single files

                                        When I ask MWB to scan a single file I just downloaded, it scans every file on my computer! Totally absurd, and takes a lot of time, when all I wanted to do was check the integrity of ONE file.

                                        1 vote
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                                          We are so sorry for the inconvenience.

                                          In order to understand and solve your issue, we need to ask you first a few questions:

                                          -Which Glary Utilities version are you using?
                                          -What is your operating system: win10 32bit or 64bit?

                                          Could you please send us a screenshot on your issue? It would also be very helpful to understand the problem at a glance.

                                          Thanks for your cooperation and have a good day!

                                        • glary utilities

                                          نرم افزار خیلی خوبی است هم سرعت بالا آمدن سیتم ام بیشتر کرده است وهم سرعت وب گردی من را افزایش داده است من این نرم را توی فیس بوک به اشتراک گذاشته ام

                                          مرس

                                          1 vote
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