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  1. Knowledge Base - Very hard to find and needs improvement

    THIS IS HUGE and doesn't seem like it would be difficult to do:
    Please add a link to the Glary Utilities Knowledge Base on the Home Screen within the software and on the Support page on your website. It took me 15 minutes to figure out where I could find info about how to use this software (and I had to perform an online Google search to find it since there wasn't info in the FAQs about it). I would NEVER have thought to look under the "Online Feedback" section. That's just not intuitive.
    A few smaller suggestions:
    The feedback…

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your letter.
      We are so sorry for the inconvenience.

      Here are some articles on how to use Glary Utilities to optimize PC:
      feedback.glarysoft.com/knowledgebase/articles/all

      By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

      Hope can help you.

      We will keep improving our software.

      Thanks for your support and have a nice day!

      If you need further help, please feel free to contact us.

    • Good software glary utilities

      Good software
      Designed very simply
      All users from beginner to excellent can work with it
      I am satisfied
      And I introduce it to my friends

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Please cancell my renewal.

        Please could you cancel my automatic renewal, I am unable to see the option not to renewal.
        Order ID: 3FNXD8T-ADXXYX

        Much appreciated, the service was great.

        1 vote
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

          We are so sorry for the inconvenience.

          You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

          If you need further help, please feel free to contact us.

        • Problem with NVIDIA Drivers and Glary Utilities 5.103

          Hello. I'm using Glary Utilities 5.103 with Deep Scan activated. When i used the 1-Click Maintenance with all options enabled. After that, GeForce Experience and the NVIDIA Control Panel weren't working. I had to reinstall the NVIDIA drivers. Hos can i use GU without having this problem? Thanks. Sorry if i am in the wrong place, i'm new.

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you very much for letting us know that!

            Could you help us to fix this issue? You can run Glary Utilities → Registry Repair(You can click “repair” under “Window registry” on Advanced Tools Tab.), then click menu “File”→“Export”, save it as a file and send the file to me.

            By the way, what is your OS: Linux 32 bit or 64 bit? This will help us to fix it as soon as possible.

            If you have any other inquiry, please feel free to contact us.

          • What is that $GlaryQuarantine directory off my Root for?

            I just noticed it filled (>35MB) with files.. Are they deleted at some point? If Glary cleaner placed them there.. Why? It didn't tell me that I recall.

            Can I delete them myself?

            Where is it written up? There's NOTHING found by Google about that directory

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Why do you make it so complicated to upgrade pro I should be able to just push a couple of buttons and that is it!!!!!

              Why do you make it so complicated to upgrade pro I should be able to just push a couple of buttons and that is it!!!!!

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • The ability to add custom files to Tracks Eraser

                I would like to see an option in Glary Utilities Pro to add files for deletion that Glary doesn't cover in Tracks Eraser. For instance, cookies and browsing-histories from browsers that may not be recognized by Glary Utilities, etc. Most system-utilities have this option, as should your software.

                4 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Thank you for your letter.

                  You can use “Disk Cleaner”, and here is the article on how to use it.
                  http://feedback.glarysoft.com/knowledgebase/articles/469197-disk-cleaner

                  Here are some articles on how to use Glary Utilities to optimize PC:
                  feedback.glarysoft.com/knowledgebase/articles/all

                  By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                  Hope can help you.

                  Thanks for your support and have a nice day!

                • update glary utilities

                  Every day, updates give us trouble for us
                  We have to clean the software and install its new version
                  Update at least every month

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Where to download version xx.126?

                    there is no way to download version xxx.126

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make sure it works before you release it.

                      Re new version, Sack the QC manager.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • My friends

                        My friends
                        This software has got the highest score among software optimizers

                        download.cent.com

                        246 user votes ***** glary utilities
                        **** avg pc tuneup
                        *** advanced systemcare

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • comfortable with this software

                          I have a few years of software iobit advanced systemcare pro
                          I used
                          Until my friend introduced this software to me(glary utilities)
                          Now I introduce this software to my other friends
                          It really does not want to work hard with this much soft knowledge
                          Beginners are comfortable with this software

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • glary utilities

                            The software is tremendous
                            You need to increase your advertising
                            So all users will be familiar with this software
                            have a nice day

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • the highest performance

                              How many days I work with this software
                              It really has a good performance
                              Its speed is high and also has a small amount
                              My system now has the highest performance
                              Thanks

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Extremely Happy..........

                                This is the oneWord i Can Tell within 2 Minutes of Installing and using the Software.

                                Keep up the Good Work.

                                Asst. Manager -IT
                                Mumbai /India

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • glary utilities

                                  What needs to be done to clear the entire disk

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thank you for your letter.

                                    Here are some articles on how to use Glary Utilities to optimize PC:
                                    feedback.glarysoft.com/knowledgebase/articles/all

                                    By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                                    Hope can help you.

                                    Thanks for your support and have a nice day!

                                  • glary utilities

                                    Is this system software also from
                                    Protecting Virus Attacks or Not?

                                    thanks

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your letter.

                                      We are so sorry for the inconvenience.

                                      You can use our Malware Hunter to protect virus attacks.

                                      Malware hunter has a different code from Glary Utilities.

                                      If you want to run Malware hunter, you need to buy the code for malware hunter. We are happy to offer you 50% discount.

                                      Below is the link with 50% discount,
                                      https://shopper.mycommerce.com/checkout/cart/new/52803-14?quantity=1&ss_coupon=GLAR-8B2N-FACO

                                      If you have any inquiry, please feel free to contact us.

                                    • glary utilities

                                      The design of this soft was really good and smart
                                      I'm very happy with this software
                                      Previously, my system had many problems
                                      Which this software solved them
                                      have a nice day

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Pale Moon not recognized by Glarysoft Utilities

                                        Firefox and Waterfox are recognized but not Pale Moon (my browser of choice). CCleaner seems to be the only utility that will clean Pale Moon cookies and internet files. I had so hoped I could use Glarysoft Utilities but without the ability to clean Pale Moon junk files, GU is just extra baggage on my computer. Can you add Pale Moon to your list of supported browsers?

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • glary utilities and antivirs

                                          I have antivirus eset internet security 11
                                          Will not my antivirus work disrupt?

                                          thanks glry

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            We are so sorry for the inconvenience.

                                            In order to understand and solve your issue, we need to ask you first a few questions:

                                            -Which Glary Utilities version are you using?
                                            -What is your operating system: win10 32bit or 64bit?

                                            Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                                            Thanks for your cooperation and have a good day!

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