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  1. Cancel auto renewal

    Please cancel auto renewal service for Glary Utilities Pro, Order ID: 3ENUYLQ-A5EQBG.

    Thank you!

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      We are so sorry for the inconvenience.

      You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

      If you need further help, please feel free to contact us.

    • Please cancel auto-renewal

      I was not informed it had this feature and have been charged for something without being notified ahead of time. This is highly problematic.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We are so sorry for the inconvenience.

        You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

        If you need further help, please feel free to contact us.

      • avira

        avira vaccine, and est vaccine detect this file(gup5setup.exe, glary soft directory) what`s the problem? vaccine`s fault? or glary soft fault? answer please
        p.s. when vaccine detect glary soft folder, did not reboot computer

        7 votes
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          7 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Sorry for the inconvenience.

          It is a false report by Avira, and we have contacted Avira software developer to handle this issue as soon as possible.

          You can put Glary Utilities in the white list now, and try to update Avira in time.

          Thanks for your support and have a good day!

        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for your letter.

            A customer can either contact Customer Service by email to cancel the automatic renewal service or he/she can do it online by following these steps:
             
            1. Go to https://cs.mycommerce.com/
            2. Enter the E-Mail Address associated with the order
            3. Then enter the Order Number – or – the Last 5 Digits of Credit Card Number, Expiration Date and Transaction Date
            4. Click “Submit”
            5. Click on the Order ID
            6. Click on the Product Name
            7. Under Subscription Information, click “cancel subscription”

            Or contact us to cancel the auto renewal service..

            If you have any other inquiry, please feel free to contact us.

          • space analyser for network disks

            space analyser for network disks

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • it's a simple thing, but it bugs the absolute shit out of me

              Why is it that every time I install, update or uninstall Glary Utilities (or just about anything else) when it's all done, you feel the need to hijack my browser and take me to a page on your website. Seriously - stop doing that. It's really obnoxious.

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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                We are so sorry for the inconvenience.

                In order to understand and solve your issue, we need to ask you first a few questions:

                -Which Glary Utilities version are you using?
                -What is your operating system: win10 32bit or 64bit?

                Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                Thanks for your cooperation and have a good day!

                If you have any inquiry, please feel free to contact us.

              • Alla vostra cortese attenzione.

                Grazie per gli aggiornamenti. Devo necessariamente avvisarvi che ho dovuto sostituire il 30 maggio, il pc a causa di un aggiornamento di Windows 10, (l'ultimo di aprile 2018) che mi ha messo a soqquadro tutti i programmi operativi installati. Ho dovuto reinstallare anche il vostro programma. Ho dedotto che il pc Lenovo in mio possesso non è compatibile con Windows 10. Ho riacquistato il pc da cui vi scrivo ed è un Lenovo con cui mi trovo benissimo da molti anni. Su questo nuovo pc è operativo Windows 8.1.

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for your letter.

                    Open Glary Utilities→ Click Menu icon on the top right → Select Settings(the fifth button in Menu) → Click General Settings on the left panel → Choose the language you want on the right panel → Click Apply(Attachment).

                    Hope can solve your issues.

                    Thanks for your support and have a good day!

                  • The software works OK, But the main problem, is That no matter How fast my PC Boots up,

                    My PC boots up from power ON to usable usually 45 seconds or less, it says 3.45 Seconds???? Advanced System Care Gets it right?? I don't know why Glarysoft can not? Thank you...

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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your letter.
                      We are so sorry for the inconvenience.

                      When you download and install Glary Utilities, please stop running any antivirus software for a monent.

                      Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

                      Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

                      GU5 version download link:http://download.glarysoft.com/gu5setup.exe

                      Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

                      By the way, what is your Operating System: WIN10 32 bit or 64 bit?

                      If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

                    • speed glary utilities

                      Good software
                      It has a good speed
                      Thank you

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Using Win 10 Pro Version 1803 (Insider)

                        Using Win 10 Pro Version 1803 (Insider). Before loading 1803 I was getting 29 seconds to load - after 1803 (yesterday) I am getting 3 MINUTES & 20 Seconds Load. Latest version of Glary Pro Version. System is NOT taking that amount of time (reporting is very incorrect). I assume there will be a update coming to Glary.

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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          We are so sorry for the inconvenience.

                          When you download and install Glary Utilities, please stop running any antivirus software for a monent.

                          Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

                          Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

                          GU5 version download link:http://download.glarysoft.com/gu5setup.exe

                          Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

                          By the way, what is your Operating System: WIN10 32 bit or 64 bit?

                          If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

                        • 2 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • I can't seem to buy this on your site.

                            I can't seem to buy this on your site.

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              We are so sorry for the inconvenience firstly.

                              License code for Glary Utilities, not Malware hunter:
                              6888-EEA9-8AC6-AAAA
                              (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

                              You should use the license code to activate the program, and then you can enjoy GU pro.

                              First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

                              When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

                              A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

                              Enjoy Our Product!

                              If you need further help, please feel free to contact us.

                            • Startup Manager

                              Why are you leaving this up to other users? I paid for a service, you should be answering these questions.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                We are so sorry for the inconvenience.

                                In order to understand and solve your issue, we need to ask you first a few questions:

                                -Which Glary Utilities version are you using?
                                -What is your operating system: win10 32bit or 64bit?

                                Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                                Thanks for your cooperation and have a good day!

                                If you have any inquiry, please feel free to contact us.

                              • glary utilities

                                hello
                                your software very good of avg pc tuneup is

                                thanks glary

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • NEW Glarysoft

                                  Today I Pay ! Hope you Work Fast ! To Secure System

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Auto-renewal

                                    I've used your product for years. My subscription's up in two days, but I see you now strongarm subscribers into auto renewal. I won't renew under those conditions.

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Recommending Glary utilities

                                      This is not an "idea", but I want you to know that I started recommending Glary Utilities to my friends quite a long time ago now, telling them it was "Quite a good maintenance utility, fast and easy to use". Now my appreciation has changed : I'm telling people that it is "An EXCELLENT maintenance utility, even possibly the best one around : Faster, easier to use and quite as thorough as any other good utility around (and honestly, there's some competition out there, with some other good ones too !)"

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • advertising glary utilities

                                        You are very poor in advertising Apps like avg pc tuneup and advanced systemcare Although soft are bad guys, they have ads everywhere

                                        into facebook youtube all sites news...

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            We are so sorry for the inconvenience.

                                            In order to understand and solve your issue, we need to ask you first a few questions:

                                            -Which Glary Utilities version are you using?
                                            -What is your operating system: win7 32bit or 64bit?

                                            Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                                            Thanks for your cooperation and have a good day!

                                            If you have any inquiry, please feel free to contact us.

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