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  1. glary utilities pro

    i love very this software
    this software resolve all my errors me and speed up my system
    thank of you

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Cancel auto renewal

      Please cancel auto renewal service for Glary Utilities Pro, Order ID: 3ENUYLQ-A5EQBG.

      Thank you!

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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

        We are so sorry for the inconvenience.

        You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

        If you need further help, please feel free to contact us.

      • Auto Defrag

        I just found out that auto defrag will run only if disk defrag is running.

        Also, does auto defrag run only once a day?

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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

          We are so sorry for the inconvenience firstly.

          You can find “boot defragment” below “Hard disks” on “Advanced tools” page.

          Please do not check any box if you want to disable boot time defrag.

          If you need further help, please feel free to contact us.

        • Product purchased - cannot enter license.

          Reengineer your licensing - great product - license is FUBAR

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            We are so sorry for the inconvenience firstly.

            License code for Glary Utilities, not Malware hunter:
            7AFA-76A9-77DA-66A6
            (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

            You should use the license code to activate the program, and then you can enjoy GU pro.

            First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

            When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

            A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

            Enjoy Our Product!

          • clear recent documents lists

            CC Cleaner always used to clear the recent documents lists in word and excell, I found this very useful, this program does not do that, can it be implemented?

            4 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Cancel auto renewal

              I don't see a way to stop the automatic renewal and cancel service. I do see many complaints about this. Cancel acct ECBA-9DA8-A6F6-6869

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                10 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Glary Utilities Pro not working properly (result of Windows 10 creator's update?)

                When I run the software updater, it freezes just before completion. Similarly, the 1-Click Maintenance hangs up after the first portion of the scan (registry cleaner). I have completely uninstalled Glary and reinstalled twice now and the problems persist.

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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • i have lost my password of glary utilites encrypt-er how do i recover my pass word

                  i have lost my password of glary utilites encrypt-er how do i recover my pass word

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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We are sorry to tell you that we can do nothing about your password. But if you encrypt your files with v2.56, you have to use v2.56 to decrypt them. For v2.56 and v5 have different ways to encrypt files.

                    Thanks for your understanding.

                  • HOW ABOUT GIVING ME SERVICE SINCE I PAID FOR IT ON AUGUST 22ND 2016, YOU THEN SENT ME NOTICE THAT YOU CANCELLED!

                    HOW ABOUT GIVING ME SERVICE SINCE I PAID FOR IT ON AUGUST 22ND 2016, YOU THEN SENT ME NOTICE THAT YOU CANCELLED!

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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      We are so sorry for the inconvenience firstly.

                      Next year you can decide by yourself whether buy it or not.

                      License code for Glary Utilities:
                      CD7F-EDA8-C686-7968
                      (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

                      You should use the license code to activate the program, and then you can enjoy GU pro.

                      First, please download the Pro version from the link,
                      http://download.glarysoft.com/gup5setup.exe

                      When you run Glary Utilities after installing it, click “Manage License” or “Upgrade Now” button under the “Overview” tab.

                      A a box will pop up, click “Refresh”, and then enter your name and the registration code without the dashes, finally click “Activate Now”.

                      Enjoy Our Product!

                    • Ik like to format my disk D: to make backups help me please

                      Ik like to format my disk D: to make backups help me please

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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        Here are some articles on how to use GU to optimize PC,
                        feedback.glarysoft.com/knowledgebase/articles/all

                        By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                        Hope can help you.

                      • Cancel Automatic Renewal

                        My product was automatically renewed. I was out of town for the past 2 weeks and did not have access to the Internet so I did not realize that my license was about to be renewed. Today I got an email saying that it had been renewed. Is there a way to cancel the renewal and get me a refund? Thank you

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                          44 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Cancel Order & Auto Renewal

                          Cancel and refund order 3D4KS3U-A3PHYP - License 97CF-A8A8-9669-6668. Please also ensure it cancels the auto renew.

                          I already had/have an existing license. Sorry for the confusion and the inconvenience.

                          1 vote
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                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Your Glary Utilities Pro Order 3D4KS3U-A3PHYP and its auto renewal service
                            have already been canceled and a refund has been issued to you.

                            Please allow some time for the refund to appear on your account.

                            Thank you for using our products.

                          • Problems with boot defrag

                            Problems with boot defrag

                            The latest Glary Utilities , locks up every other PC if you have boot Defrag set, it will open once then stop.

                            1 vote
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                              4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              We are so sorry for the inconvenience.

                              In order to understand and solve your issue, we need to ask you first a few questions:

                              -Which Glary Utilities version are you using?
                              -What is your operating system: win7 or XP? 32bit or 64bit?

                              Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                            • Whenever i select WIPE FREE SPACE in the File Shredder box it always gets to 99% then informs me there is an ERROR and that it can NOT wipe

                              Whenever i select WIPE FREE SPACE in the FILE SHREDDER box it always gets to 99% then informs me there is an ERROR and that it can NOT wipe what it calls UNC drive....... and the only drive I have is named my LOCAL DISK not UNC

                              2 votes
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                                6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                We are so sorry for the inconvenience.

                                In order to understand and solve your issue, we need to ask you first a few questions:

                                -Which Glary Utilities version are you using?
                                -What is your operating system: win7 or XP? 32bit or 64bit?

                                Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                                Thanks for your cooperation and have a good day!

                              • 1 vote
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                  Open Glary Utilities→ Click Menu icon on the top right → Select Settings(the sixth button in Menu) → Click General Settings on the left panel → Choose the language you want on the right panel → Click Apply.

                                  Hope can solve your issues.

                                • 1 vote
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                                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Integrate the Program Upgrade from within!

                                    Hello There! At present, though the Glary Utilities is able to identify the requirement to Update/Upgrade to the Latest Version, it is not able to coherently achieve the same from well within. Interested Users are taken to the Website to download the Installer all afresh. Similar to Browser & rest of the Program Upgrades, Glary should also integrate the Downloading of Files & a subsequent installation from well within the existing version. Downloading an afresh Installer appears too Tiresome & Cumbersome!

                                    39 votes
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                                      6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your letter.

                                      Now you can click “Check for Updates” button to update to the latest version under the overview page.

                                      Here are some articles on how to use Glary Utilities to optimize PC:
                                      feedback.glarysoft.com/knowledgebase/articles/all

                                      By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                                      Thanks for your support and have a nice day!

                                    • What does "Deep Clean" do?

                                      It's not in the KB search results. It might be useful but I try not to click button at random

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                                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Missing drivers

                                        You claimed that there were 16 missing drivers in my computer. When I bought your product to update my drivers I did not find any link where to do so. Would you please give me a link where I can update my drivers? Otherwise I have to cancel this deal. With kind regards, Ari.

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Duplicate Delete will not delete, make it delete!

                                          I haven't been able to delete any duplicate files for a couple of months mainly because I have been waiting for this to get fixed. I do not know if it is just me, but it still does not work. I have 4K+ duplicates at the moment and its getting a bit annoying. It can scan and I can check, but everytime I try to delete, it just clicks and nothing else.

                                          4 votes
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                                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →
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