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  1. Please add charger stopper.

    Please add a feature to stop charging my computer at the percentage I set to prevent overcharge.

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Thank you for your letter.

      We are so sorry for the inconvenience.

      In order to understand and solve your issue, we need to ask you first a few questions:

      -Which Glary Utilities version are you using?
      -What is your operating system: win10 32bit or 64bit?

      Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

      Thanks for your cooperation and have a good day!

    • make it easier to see the payment method

      I need a prompt on this site that is easy to go into to edit my payment method, to change my payment method, to change my contact information.

      Reply at aedwilliams@yahoo.com

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for your letter.
        We are so sorry for the inconvenience firstly.

        When your code expires, you can buy it from our website www.glarysoft.com

        You should use the license code to activate the program, and then you can enjoy GU pro.

        First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

        When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

        A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

        Enjoy Our Product!

        If you need further help, please feel free to contact us.

      • software upgrade

        Recently I paid for a version of Glary Utilities so another updated version with a cost appears.
        So I am confused which way is it when downloading new versions of Glary upgrade ?

        Probably I confused myself

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for your letter.

          You should use the license code to activate the program, and then you can enjoy GU pro.

          First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

          When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

          A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

          Enjoy Our Product!

          If you need further help, please feel free to contact us.

        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you for your letter.
            We are so sorry for the inconvenience.

            If it is caused by using Glary Utilities, maybe you can use the “undo changes” or “system restore” under “system status” to recover the files on the Advanced Tools page.

            Here are the steps to add a registry to the ignore list:

            1. Run Registry Cleaner in Module(click repair under windows registry on advanced tools tab).

            2. View the scan results one by one and find out the registry about your software. Click it and choose Exclude the entry always(never find again). Then Glary Utilities will not scan this registry any more.

            You can manage the Ignore list at the right corner.

            By the way, what is your OS: WIN10 32 bit or 64 bit?

            If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a…

          • You don't have to !

            This is the best utility on the market in my opinion, very intuitive yet flexible in selecting various functions from advance menu.Works perfectly in all respects ,and my favorite registry backup.This is just brilliant software that I am glad that I have found you guys.You have me as a customer for life , will highly recommend it to other people.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Dupletten entferner hat einen Fehler. Er markiert alle Dateien zum Löschen und nicht nur die Dupletten.

              Dupletten entferner hat einen Fehler. Das Programm markiert alle Dateien zum Löschen und nicht nur die Dupletten.
              Helmut
              Germasny

              1 vote
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Thank you for your letter.

                We are so sorry for the inconvenience.

                In order to understand and solve your issue, we need to ask you first a few questions:

                -Which Glary Utilities version are you using?
                -What is your operating system: win10 32bit or 64bit?

                Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                Thanks for your cooperation and have a good day!

              • Make Glary Utilities available (and updated automatically) through the Windows 10 App Store

                It would be great if the Glary Utilities (free and paid editions) could be made available through the Windows 10 App Store - with automatic updates, and ability to subscribe through the app.

                3 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Thank you for your letter.

                      We are so sorry for the inconvenience.

                      In order to understand and solve your issue, we need to ask you first a few questions:

                      -Which Glary Utilities version are you using?
                      -What is your operating system: win7 or XP? 32bit or 64bit?

                      Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                      Thanks for your cooperation and have a good day!

                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Thank you for your letter.

                        We are so sorry for the inconvenience.

                        In order to understand and solve your issue, we need to ask you first a few questions:

                        -Which Glary Utilities version are you using?
                        -What is your operating system: win7 or XP? 32bit or 64bit?

                        Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                        Thanks for your cooperation and have a good day!

                      • cancel subscription

                        I can't seem to cancel subscription.

                        1 vote
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for your letter.

                          Could you please send us the related information that can show you have bought glaysoft license, such as your order number, the order invoice and what date you bought the license code? Thanks. We can help to cancel your subscription.

                          If you have any other inquiry, please feel free to contact us.

                        • Detail how to decrypt files that were encrypted by an older version and where to find the older version.

                          hi
                          I need an older version of Glary Utilities version 2.56
                          How can I check what the Glary Utilities version was after the encrypted file? pls help me thx

                          4 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Better financial tracking on your part!

                            When the Pro version is selected, paid for, and downloaded, have it REALLY work on the computer!
                            Also, the ability to report and have financial issues resolved does not seem to work. I have a year's worth of GlarySoft Pro that does not work!
                            hoffmanchina@yahoo.com

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for your letter.
                              We are so sorry for the inconvenience firstly.

                              License code for Glary Utilities, not Malware hunter:
                              EAAB-BAA9-9A68-A878
                              (Do not paste any position of space: maybe use Copy & Paste to enter your license code to avoid any typos.)

                              You should use the license code to activate the program, and then you can enjoy GU pro.

                              First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

                              When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

                              A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

                              Enjoy Our Product!

                              If you need further help, please feel free to contact us.

                            • glary utilites pro and speed internet

                              where is sitting internet glary utilites pro?

                              with thanks

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for your letter.

                                Here are some articles on how to use Glary Utilities to optimize PC:
                                feedback.glarysoft.com/knowledgebase/articles/all

                                By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                                Hope can help you.

                                Thanks for your support and have a nice day!

                              • Please cancel auto renewal service for Glary Utilities Pro, Order ID: . Thank you!

                                Please cancel auto renewal service for Glary Utilities Pro, Order ID: 3EQMM6A-A9BEUL
                                Thank you!
                                Expliquer pourquoi il est infiniment plus facile de s'abonner que d'interrompre un abonnement Merci !

                                1 vote
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                                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thank you for your letter.
                                    We are so sorry for the inconvenience.

                                    Please try to uninstall the current version on your pc. Please make sure all the files under “C:\Program Files\Glary Utilities 5” are deleted. Then restart the PC.

                                    Then download and install a new copy of our program(not the previous one saved on your pc). That may solve this problem.

                                    GU5 version download link:http://download.glarysoft.com/gu5setup.exe

                                    Or GU5 Pro version download link:http://download.glarysoft.com/gup5setup.exe

                                    By the way, what is your Operating System: WIN10 32 bit or 64 bit?

                                    If you meet any problem when you install or use it, screenshots would also be very helpful to understand the problem at a glance. Thanks.

                                  • glary utilites pro

                                    How to cleHow to clean the hard drive completelyan the hard drive completely

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thank you for your letter.

                                      We are so sorry for the inconvenience.

                                      In order to understand and solve your issue, we need to ask you first a few questions:

                                      -Which Glary Utilities version are you using?
                                      -What is your operating system: win7 or XP? 32bit or 64bit?

                                      Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                                      Thanks for your cooperation and have a good day!

                                    • Export the Disk Space Analyze list to a file

                                      Would be great to be able to export the list in the Disk Space Analyzer to a file i.e. csv, txt, or xlsx.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Lifetime license code lost

                                          I purchased a lifetime license to GU Pro years ago, but can't find the documentation. How can I find my license code?

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for your letter.

                                            You can find the license code in your email that you used when you bought Glary Utilities Pro.

                                            If you can not find it in your mail box, would you please send us the related information that can show you have bought glaysoft license, such as your order number, the order invoice and what date you bought the license code? Thanks.

                                            If you have any other inquiry, please feel free to contact us.

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