General Feedback

How can we improve our products?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Satisfaction of glary utilities pro

    Good software
    I have full satisfaction

    thanks

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • don't update so much.

      constant updating just complicates my licensing. renewal should come at end contract agreement.not at every update. you turn a decent investment into a questionable mistake.i'm sure you are honorable just questionable.prove yourselves and be upstanding. honor my license, please.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 9/6/18 Check your 'update' link (on the alertshown when you start GS), maybe it's just my computer but it seems to link to a malware website

        9/6/18 Check your 'update' link (on the alertshown when you start GS), maybe it's just my computer but it seems to link to a malware website

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

          We are so sorry for the inconvenience.

          In order to understand and solve your issue, we need to ask you first a few questions:

          -Which Glary Utilities version are you using?
          -What is your operating system: win10 32bit or 64bit?

          Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

          Thanks for your cooperation and have a good day!

          If you have any inquiry, please feel free to contact us.

        • 1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Thank you for your letter.

            You can use “Startup manager” to stop or delay some software running when your PC boots.

            Here are some articles on how to use Glary Utilities to optimize PC:
            feedback.glarysoft.com/knowledgebase/articles/all

            By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

            Hope can help you.

            Thanks for your support and have a nice day!

          • il me semble utile que vous puissiez sufferer une ou plusieurs listes de programmes à désactiver pour accélérer le démarrage

            il me semble utile que vous puissiez sufferer une ou plusieurs listes de programmes à désactiver pour accélérer le démarrage

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for your letter.

              You can use “Startup manager” to stop or delay some software running when your PC boots.

              Here are some articles on how to use Glary Utilities to optimize PC:
              feedback.glarysoft.com/knowledgebase/articles/all

              By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

              Hope can help you.

              Thanks for your support and have a nice day!

            • Please cancel autorenewal of my order!

              I can t find a way to do that myself, also please refound my last order, since I have not been using Glary Utilityes pro for a 2 years now but I didn't know how to cancel it. My order number is: 3FS3J6D-A5XWAA.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Dear Customer,

                We provide functional trial versions of all our software so our customers can fully evaluate and try the software before making a purchase.

                In addition we also offer a 90-day money back guarantee.

                Your Glary Utilities Pro Order 3FS3J6D-A5XWAA has already been canceled and a refund has been issued to you.

                Please allow some time for the refund to appear on your account.

                Thank you for using our products.

                Any inquires, please feel free to contact us.

              • SoftwareUpdatePro

                Pay for it ! Now Show my Win Zip 22.5 ??? Have Pro ! Now 30 Days to Fix Security

                9 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  We are so sorry for the inconvenience.

                  In order to understand and solve your issue, we need to ask you first a few questions:

                  -Which Glary Utilities version are you using?
                  -What is your operating system: win7 32bit or 64bit?

                  Could you please explain the issue you have encountered in detail? Screenshots would also be very helpful to understand the problem at a glance.

                  Thanks for your cooperation and have a good day!

                  If you have any inquiry, please feel free to contact us.

                • Knowledge Base - Very hard to find and needs improvement

                  THIS IS HUGE and doesn't seem like it would be difficult to do:
                  Please add a link to the Glary Utilities Knowledge Base on the Home Screen within the software and on the Support page on your website. It took me 15 minutes to figure out where I could find info about how to use this software (and I had to perform an online Google search to find it since there wasn't info in the FAQs about it). I would NEVER have thought to look under the "Online Feedback" section. That's just not intuitive.
                  A few smaller suggestions:
                  The feedback…

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thank you for your letter.
                    We are so sorry for the inconvenience.

                    Here are some articles on how to use Glary Utilities to optimize PC:
                    feedback.glarysoft.com/knowledgebase/articles/all

                    By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                    Hope can help you.

                    We will keep improving our software.

                    Thanks for your support and have a nice day!

                    If you need further help, please feel free to contact us.

                  • Good software glary utilities

                    Good software
                    Designed very simply
                    All users from beginner to excellent can work with it
                    I am satisfied
                    And I introduce it to my friends

                    2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Please cancell my renewal.

                      Please could you cancel my automatic renewal, I am unable to see the option not to renewal.
                      Order ID: 3FNXD8T-ADXXYX

                      Much appreciated, the service was great.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        We are so sorry for the inconvenience.

                        You can decide by yourself whether you wan to renew the license code or not next year. We have canceled the subscription on auto renewal service.

                        If you need further help, please feel free to contact us.

                      • Problem with NVIDIA Drivers and Glary Utilities 5.103

                        Hello. I'm using Glary Utilities 5.103 with Deep Scan activated. When i used the 1-Click Maintenance with all options enabled. After that, GeForce Experience and the NVIDIA Control Panel weren't working. I had to reinstall the NVIDIA drivers. Hos can i use GU without having this problem? Thanks. Sorry if i am in the wrong place, i'm new.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thank you very much for letting us know that!

                          Could you help us to fix this issue? You can run Glary Utilities → Registry Repair(You can click “repair” under “Window registry” on Advanced Tools Tab.), then click menu “File”→“Export”, save it as a file and send the file to me.

                          By the way, what is your OS: Linux 32 bit or 64 bit? This will help us to fix it as soon as possible.

                          If you have any other inquiry, please feel free to contact us.

                        • What is that $GlaryQuarantine directory off my Root for?

                          I just noticed it filled (>35MB) with files.. Are they deleted at some point? If Glary cleaner placed them there.. Why? It didn't tell me that I recall.

                          Can I delete them myself?

                          Where is it written up? There's NOTHING found by Google about that directory

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Why do you make it so complicated to upgrade pro I should be able to just push a couple of buttons and that is it!!!!!

                            Why do you make it so complicated to upgrade pro I should be able to just push a couple of buttons and that is it!!!!!

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • The ability to add custom files to Tracks Eraser

                              I would like to see an option in Glary Utilities Pro to add files for deletion that Glary doesn't cover in Tracks Eraser. For instance, cookies and browsing-histories from browsers that may not be recognized by Glary Utilities, etc. Most system-utilities have this option, as should your software.

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thank you for your letter.

                                You can use “Disk Cleaner”, and here is the article on how to use it.
                                http://feedback.glarysoft.com/knowledgebase/articles/469197-disk-cleaner

                                Here are some articles on how to use Glary Utilities to optimize PC:
                                feedback.glarysoft.com/knowledgebase/articles/all

                                By the way, Glary Utilities Pro contains Glary Undelete, Registry Repair, Absolute Uninstaller, Quick Startup and Security Process Explorer.

                                Hope can help you.

                                Thanks for your support and have a nice day!

                              • update glary utilities

                                Every day, updates give us trouble for us
                                We have to clean the software and install its new version
                                Update at least every month

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Where to download version xx.126?

                                  there is no way to download version xxx.126

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Make sure it works before you release it.

                                    Re new version, Sack the QC manager.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • My friends

                                      My friends
                                      This software has got the highest score among software optimizers

                                      download.cent.com

                                      246 user votes ***** glary utilities
                                      **** avg pc tuneup
                                      *** advanced systemcare

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • comfortable with this software

                                        I have a few years of software iobit advanced systemcare pro
                                        I used
                                        Until my friend introduced this software to me(glary utilities)
                                        Now I introduce this software to my other friends
                                        It really does not want to work hard with this much soft knowledge
                                        Beginners are comfortable with this software

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • glary utilities

                                          The software is tremendous
                                          You need to increase your advertising
                                          So all users will be familiar with this software
                                          have a nice day

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          General Feedback

                                          Feedback and Knowledge Base