General Feedback

  1. Thunderbird cache clearance

    Please include Thunderbird for cache clearance with GU temprary files cleaner.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. how much space glary utilities need to defrag (%) from total space of HD?

    I want to know how much space Glary Defrag works fully.
    my HD is 465 GB (real) and has free space of... don't laugh, 11,8 gb, i CAN´T REMOVE ANYTHING BY NOW.

    Any ideas?

    Denys P.R.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. My idea is to give people what they pay for. You charged my card for another year. second request.

    My idea is to give people what they pay for. You charged my card for another year. second request.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Sorry for your inconvenience.

    Have you checked your spam mail folder? Our message of license might end up getting redirected there.

    Generally speaking, we will send you the license in 24 hours after you make the payment.

  4. AN ACCOUNT LOG IN?

    I have been having trouble recovering my License # and maybe having accounts would be a good idea.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    14 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    If you can not find it in your mail box, please send us the related information that can show you have bought glaysoft license, such as your order number, the email address and what date you bought the license code. Thanks.

  5. Absolute Uninstaller - Show program location

    Would it be possible to add another column that shows the directory in which the program is installed. I've got a few different locations on various drives where I install stuff, so it'd be helpful to see where things are installed.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Conflicting Security Program notices

    Many ordinary people have multiple security programs running on their PCs (like Norton & McAfee) not realizing the conflict it causes. Most don't even realize its even installed or how it got there. MS Action center does an alert but many don't go there or even understand what it is. It would be helpful to a novice user to have some type of check for this on the One-Click Maintenance page. I have assisted 100's of novice PC users with your program and think this would a great addition to the claim of "speeding up" your pc. Thanks for a…

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make the update checker configurable

    The update checker consistently shows ProShow Gold as a trial version, but it is not. It would be therefore be helpful if the update checker could maintain a user's list of programs to skip.
    I only use the free version, but I do use some features frequently and appreciate the fact that it is free.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I purchase a licence, but where do I place it, the program just asks me to renew. I eventually found a code following a basketball advert?

    The program just asks me to renew. I eventually found a code following a basketball advert? How that got in the loop I am not certain. But your program still says I need to renew even when I have paid for a renewal?

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We are so sorry for the inconvenience firstly.

    You should use the license code to activate the program, and then you can enjoy GU pro.

    First, please download the Pro version from the link: http://download.glarysoft.com/gup5setup.exe

    When you run Glary Utilities after installing it, click “Manage License/Upgrade Now” button under the “Overview” tab.

    A a box will pop up, click “Refresh”, and then enter your name and the registration code, finally click “Activate Now”.

  9. On Version 5.12.0.25, Tracks Cleaner not removing history files in Chrome.

    Running Windows 8.1, Chrome Version 38.0.2125.111 m, After running 1-Click Maintenance, files show deleted in Glary Utilities after a re-run of 1-Click Maintenance, but in checking the history file of Chrome, I still see websites that weren't deleted by Glary. Selecting "Clear browser history" in Chrome does work.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. shortcuts fixer and temporary file cleaner are not so effective

    Hi,
    since the installation of latest version of Glary pro (5.9) i'm experiencing a very slow startup of pc so as the 1 click maintenance didn't solve the problem nor disable some startup entries (windows services, scheduled tasks, application services), i decided to run again the 1 click maintenance of Tuneup 2014 (the last time i launched it some months ago) of which some tools i use from time to time.
    I don't not if the slow start up time is going to be solved by that fixing operations but comparing the 1 click maintenance of Tuneup (just analysis, without…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Glarysoft should make upgrading easy after purchase

    The "Manage License" option does not give a way to upgrade!

    108 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    15 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Provide folder encryption capabilities so users do not need to encrypt each file and files in sub-directories one at a time

    Allow users the ability to select a folder in the file encryption dialogue and to encrypt all files and those within subfolders. To address the concerns over lengthy process, do a quick file count and warn and double check with user before beginning ... That is already in the routine, basically populate the file list for the user then ask them to confirm. It would be so very useful and I hope you will adopt this recommendation or point me to other products (personally, I am not that keen on the way DESLock or SafeHouse work). Glary Utilities do all…

    42 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    34 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Allow the software update to use a web proxy to connect to the web

    I cannot get to the web directly, all web traffic is routed through a web proxy, but there is nowhere to configure the software update check to use a web proxy so it fails to connect every time.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Malware detection issue.

    Hi,

    I discovered your utility about 4 months ago, and liked it: as it appeared to solve many little problems I was having. I liked it to the point where i decided to intall on my other systems as well.

    However, your Malware removal, leaves a little to be desired.

    I was having major constraints on my system, so I ran your 'remove malwares" option several times, and it found none.

    I decided to download another popular Ant-Malware sofware, and after the first scan it found not 1 or 2, but 89 Malwares on my system.
    To which I removed…

    22 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Explain Security Settings

    Explain how to adjust security settings that may prevent you from seeing or accessing files from internal or external drive that may prevent you from seeing or finding files. On file search the size of all folders should be shown.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. allow duplicate finder on a mapped network drive!

    allow duplicate finder on a mapped network drive!

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. a Program deactivator tool

    in a future version i would like to see a tool similar to Program deactivator of AVG Tuneup ...
    here's the pictures of window of that tools (and explanations)

    http://www.tune-up.com/fileadmin/images/screenshots/tuu2013_en/sg18_Program_Deaktivator.png

    and http://www.tune-up.com/fileadmin/images/screenshots/tuu2013_en/sg19_Program_Deaktivator.png

    this tool is able to manage the deactivation and re-activation of a process dynamically ... the user by a list similar to a processes manager decide what softwares/processes want deactivate and they stay deactivate until the user launch the software as soon as he need it. At that point the tool reactivates the process. When the user shut-down the software the tool deactivate again the process so that…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. uncheck and item on some startup programs gets "failed to set data" leaving the item in place. Can't remove it.

    uncheck and item on some startup programs gets "failed to set data" leaving the item in place. Can't remove it.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. PORTABLE

    Please provide a portable version of Glary Utilities. I still use the old version, because I cant find any portable edition of the new version.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5
  • Don't see your idea?

General Feedback

Categories

Feedback and Knowledge Base