Clarify the Extent of Your Malware Detection
I initially concerned that your Malware Detection option might confuse some people. It appears that it has. One user wrote:
"Pleeeeeeeeeeeeasssseeeeeeeeee!!!!! FIX MALWARE CLEANER.!!!
Iam very disgruntled with how useless your attempt to provide a module that doens't do what it states its functionality is..........
I have been trojaned about 3 tmes in the last 6 weeks and have also come accross spyware which your competitors such as Malware Bytes and also Spybot Search And Destroy detected but your malware cleaner missed!!!!"
Obviously he was expecting too much. Your tiny malware cleaner is "light duty" at best. It doesn't download big virus files and therefore can't come close to providing the extensive protection people get from other Malware-dedicated products.
I'm not suggesting that you "beef your's up". That is not where GS excels. I highly doubt that it would be worth your time and effort.
Rather, I suggest that you either eliminate this option (to prevent people from having unrealistic expectations) or rename it to something more accurate like "Cursory" or "Light weight" or even "Quick" malware scan.
This is all just a simple misunderstand between what you provide and what people think it represents. Personally, I think you'd be better off to just drop it because, again, this issue has been worked to death by other companies whose sole purpose is to combat Malware.
Why would you want to compete (poorly) in this one area, when GS has so many other fabulous features?
Theuns Schutte commented
GlarySoft Malware Detection
This is now 4 years later ( after David C Blanchard feedback ) and I can only comment "ditto", rather remove it from the Menu, since GS pro have such great modules / product ranges.
The special for January 2018 at $19.97 / 3 PC's was really value for money.
Chris Cummings commented
A light weight malware detector and removal tool is an excellent idea to work with windows defender. I do not think anyone expects your product to be better than malwarebytes or hitman pro etc. A good light product that is fast and simple and does at least detect malware is great this product does not seem to dectect anything. To be fair no product detects everything. That is why I have hitman malwarebytes, and superantispyware installed. I thought your product would be a welcome addition. The manual updating was extremely SLOW. That is why I uninstalled the free version. I am relieved that I did not purchase the paid version. Too bad Glarys Utilities Pro is GREAT!